1st I spoke to McKenzie she was professional and helpful. I was behind on my payments and needed a smaller storage space. She escalated the call to Leann who I assume is a Manager because I asked to speak to a Manager. She was also professional and helpful. She assured me that once I paid my past due balance that I would be accommodated with a smaller cheaper storage close to my current storage. I spoke to Courtney today as I was paying my past due balance today. She was also professional and helpful. Paid my past due balance and reserved a storage space only a few doors down from my current storage space making the transfer of my belongings much easier and convenient. I was also given a reasonable amount of time to relocate my belongings.Thank You all for your help. I will absolutely recommend Pleasant Valley Mini Storage to others.

Process was easy to set up online and able to move my things right in with ease

Came in asking for some advice on pricing and units available and Leanna helped us out quickly, efficiently and professionally and made the entire experience WAY less stressful then I had anticipated it being! Thank you guys for the AMAZING customer service and professionalism!