Frequently Asked Questions


If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.

All contracts are month-to-month. However, we do require notice upon move-out in order to avoid any future charges.

We require a government-issued photo ID (example: driver’s license, state ID, or passport).

No, we rent on a month-to-month basis unless the customer requests otherwise.

You can mail a check or money order, make a payment through our website, or pay-by-phone through our automated system or with a call center representative. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.

Checks, money orders, VISA, MasterCard, American Express, and Discover.

A lock will be provided in the unit at time of rental.

You can either use our Storage Calculator on our website or call our manager for assistance.

Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours.

Some facilities do have handcarts.